Day One Patch Not Downloading

Hi

Connected to my Network by ethernet cable. Connection test says the console is connected to the internet but the patch immediately pops an error and says it cannot download when I try to download it.

Tried this on two xbox ones and got the same message on both. 

Power cycled the modem and both xbox ones multiple times with no improvement at all.

Please assist or notify when the service will be available.

 

Question Info


Last updated July 4, 2018 Views 1 Applies to:

You're not alone

I've been trying for over an hour

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

Just hit 10 hours and multiple restarts.

Spoke to a guy in NZ who's been having the same prob since he got his console about four hours before me and his just started working.

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

Hey All,
 

Man I am sorry to hear about the issues you are all experiencing with the system update. Lets see if you have tried this out.  Check this link out for troubleshooting System updates. It may shed some light on this and get you updated and playing soon.
 

Reach back and let us know what you find!

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.