day one controller d-pad up button stuck on

The title says it all.

Idont know why but my day one edition controller up button on the d-pad randomly goes off by itself or just stays on. Making games near impossible to play, been like that for a while now.

Any help would be greatly appreciated on how to fix it as its obviously out of warranty.


Question Info

Last updated July 4, 2018 Views 123 Applies to:

Hey there RiKiMARU999!

Sorry to hear about the controller issues! Unfortunatley if the issue continues to occur, you will need to have your controller replaced. You can request a replacement through our Online Service center. If you run into any issues requesting a replacement, you can reach out to phone or chat support for further assistance from our Contact Us page. Once again, I am truly sorry to hear about the issue and any frustrations this may have caused.

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