Daughter not converted to individual gold

Hi,

My daughter plays xbox about 4 times a year. We just went on to play and found out one of our friends who was listed on our profiles was converted to a gold member instead of my daughter. I specifically made sure the family was signed up in gold before the individual conversion took place. How can I get her back on gold as the rest of the family has it until August?

 

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Last updated July 5, 2018 Views 3 Applies to:

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