Dashboard showing Free account - But upgraded to Gold

Hey guys, 

I purchased a 30 day gold subscription and activated it online using my PC. I have checked the dashboard on my xbox but its still showing as Free live account but when i go into manage account it shows i have xbox live gold subscription.

I have been trying to use the sky player to watch live tv but keeps asking me to upgrade to gold, But ive already purchased and activated my 1 month gold subscription.

Any body got any idea why its still showing as Free xbox live when its purchased and activated my 1 month xbox live code

This is obviously part of the reason why skyplayer will not work.

Thanks

 

 

Question Info


Last updated July 4, 2018 Views 0 Applies to:

testing xbox live connection works thank a bunch :)

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it forced your console to redownload the update

(testing xbox live connection will do this also and faster)

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Hey,

I went to live.xbox.com/.../ChooseSubscription.aspx and account details, Said Fix now below my subscription details. Not actually sure what the issue was but its now working on updated on my Xbox console

Thanks

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recover your account or test xbox live connection (you need gold status which you just need to update your account)

also check with skyplayer to make sure your account is registered

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