Customer support for a banned console.

My xbox console was banned recently however i've done nothing wrong i've read the terms of use and why this would happen and i've done nothing of the sort. My serial number is:064160493307 and my product id is :02098511064160493307 and my reference number :1161718662. i simply would like to correct this mistake and any help would be deeply appreciated.   

 

Question Info


Last updated July 5, 2018 Views 0 Applies to:

Hi there! Unfortunately Support agents will not be able to help you out with this issue. The only people who deal with this type of thing is the Enforcement Staff. Depending on your issue, please refer to one of the following links. Thank you!
 
For account suspensions, please post in forums.xbox.com/.../41.aspx.

For console bans, please read http://xbox.com/consoleban.

For "marketplace theft" issues, please read forums.xbox.com/.../62589.aspx.

For general info on violations and penalties, please read support.xbox.com/.../terms-of-use-conduct.

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There is no help for a console ban. It is what it is, and there is no appeal for it. Sorry :-(

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Hi there! Unfortunately Support agents will not be able to help you out with this issue. The only people who deal with this type of thing is the Enforcement Staff. Depending on your issue, please refer to one of the following links. Thank you!

For account suspensions, please post in forums.xbox.com/.../41.aspx.

For console bans, please read http://xbox.com/consoleban.

For general info on violations and penalties, please read support.xbox.com/.../terms-of-use-conduct.

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.