Currently a Gold member but on Xboxlive rewards says upgrade to gold....

Please help... I have been rewarded from the program for my 12 month membership that I used on 01/18/2013. What can I do if anything at all?                                      Thank you!

hitman4201

 

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Last updated July 5, 2018 Views 3 Applies to:

I think it always says "Go Gold" or Upgrade to Gold on the Rewards site even if you do, might be a glitch or something intentional, but as long as you renewed your gold it would count and give the points for how long you renewed for. Honestly, I think it should see your Gold and change it accordingly but yea

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If you upgraded outside of purchasing on the marketplace you wont be rewarded

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You have to have had "renewed" without interuption to have it count for rewards, my friend thought the same and thats the answer the support team have told them. Kinda stupid and unfortunate it is that way too :/

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You need to post here about anything regarding the rewards program forums.xbox.com/.../29.aspx

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