Current Account Status

Hi,

I've been on xbox live for a little while now and I'm curious as to my current account status. The My Account page says that I am a gold member until 12/5/2014 which would lead me to believe that I am paid up, which is impossible as I did not have funds to support a 1 year renewal. I don't want to go to a chat room or call because email is my preferred method of correspondence but this will have to suffice. I am simply hoping to find out if funds were withdrawn. If not then I would like my account to default to silver membership status until I can get the funds to renew my subscription. Thanks for any and all help that could potentially be provided.

BlanketTag

 

Question Info


Last updated July 5, 2018 Views 0 Applies to:

Check https://commerce.microsoft.com under 'subscriptions' - that will let you know exactly what the status is.

Xbox Forums moderator. Xbox MVP. r/xboxinsiders moderator. Twitter: @13mxn

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Thanks Maxen13,

That was the exact information I needed.

BlanketTag

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