currency refund

We tried redeeming out 1600 xbox points and were only given a currency of .50

Please add the full amount of 19.99 to my account.

 

Question Info


Last updated July 5, 2018 Views 2 Applies to:

Hey, sorry to hear about your problem,sadly this isn't something you'll be able to get fixed in the support forum I'm afraid. I would advise you to contact xbox live support team here: support.xbox.com/.../contact-us

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

Your best bet in getting this resolved would be contacting xbox.

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.