Credits for subscription renewal

I renewed my Gold  account for another 12 months recently but was did not receive the 3000 credits, does anyone know who i can contact regarding this?

 

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Last updated July 5, 2018 Views 0 Applies to:

You'd have to post in the Rewards forum.  They generally credit 48-72 hours after your current subscription lapses.

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You should receive the Credits within about 96hours of when the new subscription takes effect (not simply when it was purchased).

For information specific to you, make a thread here: forums.xbox.com/.../29.aspx

This is the forum run by the people operating that programme.

Xbox Forums moderator. Xbox MVP. r/xboxinsiders moderator. Twitter: @13mxn

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Thanks for the advice, cheers

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