Credit card on accounts

ok well i have like two other accounts that have the same credit card on them i was able to sign into one and take the credit card off so it stops renewing and the other on i cant not sign in or recover it i have no information on it but i do have the credit card number any way that i can take it off?


Question Info

Last updated July 5, 2018 Views 4 Applies to:

It's easy read the terms of use

While a creditcard is on an active membership you cannot remove it

This means you must call xbox support for each account and turn off autorenewal as each membership turns silver you can remove them

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.