credit card invalid?

i used my console and my pc to try to put my credit card on to my account. it kept giving me error messages.

 

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Last updated July 5, 2018 Views 8 Applies to:

First of all, the specific error messages/codes would be very helpful. Have you also tried adding a different payment method?

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I also got this problem, I could use some help too. The error on PC was "please enter a valid credit card number" under the box where you type the card number out.

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What is the error message/code you get on the console?

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Went through tech support and they told me its a glitch on their end that has no known fix. Your only option is to buy the prepaid cards and redeem their codes at the present time.

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Have you got this fixed yet?

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Okkk help has arrived 1. Make sure you are using the correct billing address 2. from the console you may recieve a status code that starts wit a 801.....blah blah blahh...and ends with .64..... that means there may be a blalance on the acct ......or if it start with 801 and ends with 21 that means address incorrect if the code ends with 48............. that means that for some reason your bank doesnt like MS contact them make sure that they allow recurruing charges and online purchases hopefully all works well also try to add that cc on billing.microsoft.com/home.aspx

If all else failed you have to use another cc or prepaid card sorry in advance

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