Credit Card help.

Ok, so i want to take auto-renewal off of my xbox live account but i dont want to call xbox live support and get it done. I hate calling for stuff like this and i can never understand the support people. Can a supervisor or someone that has to do with the xbox corporation contact me so can can do it via email?

 

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Last updated July 5, 2018 Views 1 Applies to:

nope you must call support as you cannot validate who you are over email interactively and would be a security issue

 

you do this every day with every other company what makes MS and 90% of your other companies you deal with any different?

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i've found that if you call around 12:45 CST they will do it in about 2 mins. They close at 1 CST, and they probably want to leave.

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If you call when they first open up and select the correct menu prompt (billing) the entire call would only take 5-10 minutes. I spend more time than that in the checkout line at the supermarket...

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To get auto-renewal turned off, you have to call Customer Support. That is the only way.

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