Credit card hack??? Or fake email??

hi,i had an email on the 20/6/11 sayin this:

Dear Eamonn Porter, 

We have been unable to charge your credit card for your Xbox Live 5000 Microsoft Points bundle purchases. The following credit card is the current payment method on your billing account: 

Credit card type: VISA

You will not have access to the service until you update the payment information for Xbox Live 5000 Microsoft Points bundle. If payment is due for other Microsoft services purchased with the above card, those services may also be affected. 

To view or change your billing account, go to https://billing.microsoft.com, and select one of the following options:

  • To update payment information, click on the payment method's link under 'Payment type', on the next page click 'Go to payment method information', and on the next page click 'Edit payment method information'.
  • To view a billing statement for a payment method, click the payment method's link under 'Payment type'.

If you have already resolved this issue, please disregard this notice and accept our thanks. 

Thank you for using Microsoft Online Services. 

Microsoft Customer Support 


Note: Please do not respond to this message. 
To receive notifications at a different e-mail address, sign in to your account at https://billing.microsoft.com, select 'Go to personal information', then click 'Edit personal information', change the 'Contact e-mail', and click 'Save'. 
For more information on online safety visit http://www.microsoft.com/phishing.

Microsoft respects your privacy, to learn more, please read our online privacy statement at http://go.microsoft.com/fwlink/?LinkId=74170

Microsoft Corporation
One Microsoft Way
Redmond, WA 98052

2929 N Central Avenue
Suite 1400
Phoenix, AZ 85012
Form: 26
the problem being i have never attempted to purchase 5000 microsoft points. a little explanation would be helpful. i wouldnt want to be landed with a huge bill for microsoft errors. 
thanks.
 

Question Info


Last updated July 5, 2018 Views 273 Applies to:

Sounds like someone tried to buy ms points with your account. Do you live alone? Does anyone else have access to your XBL account (friends, family, etc.)? Just to be on the safe side I would change the password to your XBL account ASAP.

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You can also visit the Billing Site (https://billing.microsoft.com) or call phone support in your region (support.xbox.com/.../contact-us.aspx) for more info on your account.

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