Yesterday I bought a W-Lan Adapter for my Xbox and furthermore an 800-Points Card + 3 Months Xbox Live Gold Card.
So I had gone home and created a Windows Live account on the Xbox-Website. I added the codes of my cards to my account and thought, I could start playing with my Xbox. But as I tried to connect my profile with the Live-Account, it said "Another Gamer-Tag is connected with this account - choose another e-Mail adress". I could use another e-Mail, but on this account, which I have already created, I added my card-codes, which costed money.
I tried to phone the service-hotline, but it seems that everybody is busy there.
Thus I used another e-Mail account for my profile, which allows me to enjoy 1 month Xbox-Live without paying anything. But still my money is invested in the other account. Is it lost now? Is there any possibility to transfer things from account A to B? Or is it possible to finally connect my profile with the account, which I created on my computer?
I am really desperate. I hope you can help me out.