Crackling noises in Dolby digital

Is anyone else getting crackling noises when using the new Dolby sound output? It didn't happen wIth dts but it just doesn't sound as good!

 

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Last updated July 4, 2018 Views 2 Applies to:

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yeah, it was there in the preview build too. Not sure why they released it to the pubilc. But it will probably be another 3 months to get it fixed. Stuck using stereo uncompressed.

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I am having this problem also. Tried using both my mixamps and both sets of Astros I have but the problem is still there. Only goes away when I go back to stereo uncompressed. Thought maybe it was the controller update but tried my second unopened controller. Still didn't matter. Not happy with Microsoft right now.

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I am having this issue as well. Very disappointing.

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Yep, and reported this during the preview too!

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Yep, Microsoft managed to screw this up somehow. Dolby crackles and pops horribly for me through optical on my headphones and receiver and through HDMI on my receiver. Pretty sad. DTS works though so at least there is that. Hope to be able to use my headphones sooner than later. Try to get it right Microsoft, I have countless other devices that run Dolby no problem so it can't be that hard.

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Another frustrated user with this same issue. Please come with a fix soon, MS.

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I had this problem, too, but a full power cycle of the XB1 has apparently solved it (hold the Xbox symbol down about 10 seconds).  I've been using the system all day with DD and no crackling at all.  YMMV.

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I am having this problem too, worked with Xbox tech support with no help. They say it is a hardware issue with my system.  I have to send in my Xbox in for repair and be without one for up to 8 weeks.  They are now charging for advance repair as they call it.

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The full power cycle didn't fix the issue on my console; will be trying the full "unplug everything" method later to see if that may do the trick. If this is truly a hardware issue and isn't repairable via a firmware update, this is a really unfortunate situation. I'd really like to see a rep from MS chime in here.

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i got word today from an xbox ambassador that this will be fixed with the april update. but is truly mistifying that such simple things are still so *** up. Its not like any of these sound codecs are new and untested. Who else could make a new piece of electronic equipment that can't properly do what should be easy. Microsoft. I loved my 360 (all three do to rrod) and hope to feel the same about xbox one but definitely not there yet.

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