Ok first off I am consistently getting error code 8015190A. I have googled and researched this code a bit and have found no helpful information for it.
Secondly, when I sign into xbox.com using my current email and password, I sign in under an account called idleMold647. This really confuses me as I have never held this profileon my console, and it shows past activity on the profile from January. My profile has been [Mod Removed] for 3+ years.
This problem began about three weeks ago and I have not been able to connect to live once. I can download game updates, but cannot access other features.
Any help would be greatly appreciated, I don't even know how to approach this.