corrupted profile

how did my profile get corrupted and how do i fix it

 

Question Info


Last updated July 4, 2018 Views 15 Applies to:

You can "fix it" by deleting your profile (your profile only, nothing else) from your hard drive, clearing your cache, and then recovering your Gamertag.  While clearing your cache isn't really necessary, it won't hurt either.  See the links for instructions on how to perform these tasks:

support.xbox.com/.../gamer-profile.aspx

support.xbox.com/.../clear-system-cache.aspx

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