Corrupted Profile Maybe?

I have had the same account for quite a while on XBL.  My first on and its still being used, but lately if I try to play COD 4 then MW2 the infinity ward splash screen doesn't come up and my xbox just freezes at a black screen. If I try to play Perfect Dark, saving always says failed and that achievements   To fix this I usually just recover my account, but when I do this now it says Xbox Live Sign in is Unavailable.

I can sign in perfectly with my backup silver account, the same with play the games. So it isn't the files/disks.  What could it be?

 

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Last updated July 5, 2018 Views 1 Applies to:

Try deleting your profile (Make sure to delete profile only) then recover the account.

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Tried already. Doesn't do anything.

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Have you tried clearing your cache or checking for corrupt files on the hard drive? See the link below for steps on how to clear your system cache. Also look for corrupt files on your hard drive you will see a triangle with a ! inside of it. If you see any of those delete them.

support.xbox.com/.../clear-system-cache.aspx

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Ive done it a couple times, and there aren't corrupt files.   Everything with a description on the xbox menus has pretty much been clicked. nothing yet. :(

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If you are having issues with only specific games, and at loading screens, perhaps there is something wrong with your save files. Try starting up the game without the save files present (remove the storage device, or move the saves files to a different storage device).

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