Corrupted Profile + Can't Recover = Help!

I don't see any solution to this, I've tried everything that's been recommended :( My gamer profile is showing as corrupted, it won't connect to Xbox LIVE although the other profiles on my account (which are LIVE profiles) are fine, and can connect. My profile connected by default on sign in, but showed my gamerpoints as 0 and my avatar as blank, but now it's not even doing that. I tried to recover my gamertag, but I get the "Xbox LIVE signup currently unavailable - Try again later" message. I've also heard about people losing their saves, even though they chose not to delete them when recovering their gamertag, which scares me a bit. I don't have a memory card or anything like that to transfer my profile to either. I've got no idea why it's corrupted, I've done nothing wrong!

I don't know if it might be something to do with the fact that when I try and return to dashboard after being in a game, the drive makes some funny noises and the screen just remains black - it's like it's trying to quit the game but can't. Mind you, that hasn't happened in a while because I try to avoid doing it, it's only happened a few times, not for a couple of months at least, and my profile has been fine until now. Any suggestions? :( All help appreciated, thank you!!

 

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Last updated July 5, 2018 Views 2 Applies to:

Is this the profile that your having a problem with?

At what step do you get 'XBL Signup is currently unavailable"?

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"Xbox LIVE signup currently unavailable - Try again later" message appears when I try to recover my gamertag (during the recovery process) - it then just sends me back to the home screen. I guess because it can't connect me to XBL?

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It would not let you start the recovery process if you were not connected to live. If the connection is delayed it will call problems such as this.

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You have to delete the entire profile before you can try to recover it. (Profile only!) Then go to the Memory Tab and clear the cache (press 'Y') and restart the console. Now try to recover your profile again.

 

If you use the recover profile for daily use you run the risk of corrupting your profile. You should use a USB flash drive if you are constantly moving your profile around from console to console.

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i tried recovering my profile named xXiankillerXx

And it didnt work.

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Hey Rogue, what happened when you tried recovering your profile, exactly? Let us know in full detail, and we should be able to help!

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My xbox says that my profile is corrupted. What should I do?

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Hey there Dude! If your profile is corrupt you should try downloading it again from the Profiles menu or Guide. Let us know if that helps, thanks!

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