corrupted gamertag and cant remember the info.

i bought an xbox and a live account from my friend awhile back and i had invested alot of money into the account awhile back.

the account had got corrupted and  my friend doesnt remeber the email for the account or the password.

how would i go about getting this info from microsoft?

 

any suggestions would be sooo helpful, thanks.

 

Question Info


Last updated July 5, 2018 Views 0 Applies to:

Try phoning Xbox Support and see if they can help, but be prepared to answer a few security questions.

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

Without knowing the WLID or password, you'll be hard pressed to get access to the account. As suggested, phone support (support.xbox.com/contact-us) is your best bet.

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.