Corrupt Profile

My Xbox live profile has corrupted and there is no way to get it back .

 My gamertag is x I Teqano I x and my account is linked with my sisters hotmail which has no longer got a security question and the phone number which is linked with it is really old ive also tried the linked hotmail which sends a new password to but i dont know the password or security question for that hotmail either .

So i tried the questionarre but cant get enough right i know the first section and the last section i also know some recent passwords but its not enough for the questionarre to send me a new password is there any way at all i can get my profile because ive had it for at least 4 years and ive got 20000 gamescore epic minecraft maps and i do not want to lose my prestige on mw2 or my diamond guns and prestige on black ops 2 .

Please somone if there is any way it would be a major help thanks .

 

Question Info


Last updated July 5, 2018 Views 0 Applies to:

The Microsoft Account support folk have their own support forum at http://windows.microsoft.com/en-US/windows-live/id-help-center and they can help, since this is really a Microsoft Accounts problem.
 
 0) If you already have a second Microsoft Account (formerly known as the Windows Live ID) you can skip step 1 altogether
 
 1) Make a new Microsoft Account at http://startup.live.com which after you complete it should lead you to the Account Summary
 
  1A) If you don't get to the Account Summary page, go to http://Account.Live.Com and sign in there.
 
  1B) If you are prompted to cofirm the email address, please do so.
 
 2) Complete the security information by clicking on the Edit Security Info link below. Make sure to add the Security Question down below as well as a cellular number in the Phone Numbers field and an alternate email address which is different from the Microsoft Account address.
 
 3) Then, enter http://go.microsoft.com/fwlink/?LinkID=242792 in the address bar of your browser. Fill in the form there, with the subject  EMAIL BEHIND MICROSOFT ID IS BROKEN - give a good working email where their support folks can find you. You should receive a response within a day, the gods willing.

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ThankYou So Much Vibroplex your a big help this worked and i had my account back the same day . Sadly the account is now under a Permanent ban . But Oh Well .  Thanks for all the help .

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I sorry to hear you're permabanned, but at least you know how to fix it if this happens again.

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