Corrupt Profile

This is the second time ive had a corrupt xbox live profile. I believe i should delete my gamertag then recover it. Though I am worried that I won't be able to access my account again. It won't even let me sign in. On my hardrive it says it is a corrupt profile. Can somebody please help me with this issue.

 

Question Info


Last updated July 5, 2018 Views 6 Applies to:

Hello TBONE,

clear your system cache,check link how to do it,

support.xbox.com/.../clear-system-cache

Delete your gamertag and then download it from live,check link

support.xbox.com/.../profile-move-delete

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When you say it won't let you sign in, is your Xbox connected to the internet, or is it that your profile is corrupt and won't sign in (ie, if you run a connection test does the test run ok?)

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