Corrupt profile

Well for some reason my profile got corrupt, and I tried to retreive it, I have not signed in for a long time but still i had some old sves tht i wanted to get back, when i loged in to retrieve I saw that my profile name is diferent, the one that is now, and my avatar has changed and all my saves and stuff are gone, what happened, did someone hack my profile?

 

Question Info


Last updated July 4, 2018 Views 0 Applies to:

So your profile is still on the console, but it has a different GT and avatar? Are you still able to recover it with your same WLID/password? If you believe someone has gained unauthorized access to your account, please contact phone support in your region (support.xbox.com/.../contact-us.aspx) immediately and ask to open an Unauthorized Access claim.

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