I had my Xbox live account invaded and without my permission my gamer tag was changed and I can not figure out how to revert it back to my original gamer tag. It was SH00TERMAN97 and now it is changed to one with profanity. A service request has been opened
to handle the identity fraud issue but they have directed me here for assistance in reverting my gamer tag back to what is was without me having to pay for it.
I apologize that you have experienced an issue like this! I highly suggest, to start off, you change your details relating to your Xbox LIVE account (such as passwords). Contacting support was the right thing to do, they will now make a unauthorized access
investigation on your account. In terms of your gamertag, if it brakes the
punishment on the account) If, however, that does not happen, I don't think you will be able to change your gamertag free of charge as an account is the responsibility of the user in terms of keeping it safe etc...!(But whether they decide to impose a free
gamertag change or not is not a thing I can say with certainty)