Controllers constantly disconnecting since Preview Update

Hi everyone,


since the Preview Update (about ~2GB) my controllers both disconnect constantly 5-10 times per day/game session.
In my opinion my day one controller disconnect less than the normal first gen controller. But its only a speculation.
Tried another two controllers of a friend, got the same problem.
Both controllers have the newest firmware and the X1 the newest Preview Update.
Also using a Turtlebeach XO7, while im playing wireless i can hear how often the controller missing the connection.
Tried many ways - connect via USB (everything fine), play near the X1, clear cache, new sync, with and without kinect but always the same.
Have somebody this problem too?
Problem is since 12.08, buyed/played LEGO Jurassic World and the Preview Update.

Thanks and greetings from Germany!

Adrian

 

Question Info


Last updated July 4, 2018 Views 3 Applies to:
Answer

Sorry to hear it.  However, as you seem to be in the preview program you should post this to the preview forums.

forums.xbox.com/.../default.aspx

Also be sure to leave feedback on the about this on the console by holding the Guide button until the option comes up.

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