controller/chatpad

I just recently bought the Xbox Live starter pack. But unfortunately my chatpad wont work at all when I plug it in to my controller. It doesn't even light up or anything when I plug it in and also doesnt work when I plug my headset to the keypad as well. Without the pad my headset works fine. I dont get whats wrong. please help me

 

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Last updated July 4, 2018 Views 25 Applies to:

um, make sure its snapped all the way onto the bottom of the controller all flush like if it is and you still get no lights ore response when you type on it, exchange it as you may have a bad one, good luck!

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When you connect you should hear a clicking sound after that everything is in its right place you have to put a great deal of pressure like push it in hard and you should hear a loud pop and its working. Work for me :D

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