controller wont synce

my controller wont connect to xbox one, batteries are fine, tried the button on xbox and controller. no luck. help!

 

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Last updated July 4, 2018 Views 8 Applies to:

The controller shouldnt need to be synced, as it uses IR blasters. Do you by chance have a micro usb cord that you could use to plug the controller into the console?

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The controller does need to be synced.  There are two options to do this.

1.  Use the sync button beside the USB port

2.  Hold the controller in front of the Kinect to sync automatically.

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24hours2live, the controller uses IR blaster to talk to Kinect yes, but is still a WiFi based signal that talks to the console itself.

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I shipped mine back for this.  I hope they figure it out and fix it.  For now though, just unplug your xbox and wait 10 seconds and turn it back on.  It will magically see your controller again.... for a while :(

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Hey there Propaganda 2012!

Sorry to hear you had to send your Xbox One controller in. Since this thread is older, please post a new thread if the issue continues to occur after you get the controller back. That way the community can provide support tailored specifically to you! :)

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