Controller Wont Hold Charge

I got a Controller and a Plug and Play kit with my Xbox One but when I try to charge the battery in the controller it wont charge. I took the Plug and Play kit back and got a replacement, however the new battery still doesn't charge.

The controller works fine if I connect it with the USB lead so the lead works fine. I have done the update on the controller as well, so I really don't know what else I can do.

Does anyone have any idea, because I don't believe it is the Usb lead, Controller or the Usb port.


Question Info

Last updated July 4, 2018 Views 5 Applies to: