Controller Problems?!

Hi, I recently bought an Xbox One and I received it today. The problem I think I have found with my controller, is when the rumble feature is active, the right trigger is extremely louder than the left. When I say loud I mean, first time I heard it I jumped! The sound from the right trigger is more like a tapping sound than a vibration (rumble) sound. Is there a fix for this issue or do I need to return the controller which came with the Xbox

 

Question Info


Last updated July 4, 2018 Views 10 Applies to:
Answer

Sounds like it's faulty. Either return unit to retailer or log into xbox.com, register console and send out controller for replacement thru service center.

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