Controller poor quality and really upset.

I have had the Xbox one controller for a few months and already, buttons don't work and thumbsticks are *** up.

I have had my 360 controllers for years and have beaten them up and they still work just fine.

I am angry at the fact that Xbox thinks that it is Okay to release such a shoddy product with So many problems. I hate that I have to repurchase another controller already and it hasn't been a bloody year. The controllers arw overpriced and even when I tried to go through service repair, that went *** over end.

What I am trying to say is this.

Xbox please actually try and release good products that don't break when you breath near it otherwise you will lose your much loved fanbase.

 

Question Info


Last updated July 4, 2018 Views 76 Applies to:

Vladolak,

I'm sorry to hear that you're having issues with your controller.

Can you elaborate on what the problems are?

You said the buttons don't work and the thumbsticks are messed up. How so for each of these?

Which buttons don't work? And how are the thumbsticks messed up?

I understand it's frustrating, but hopefully someone on the forums will be able to find a solution for you.

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The button next to the Dashboard button is unresponsive,  the thumbtacks lagged and stuck and now are literally broken. The front panel is loose as well.

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Vladolak,

I would recommend calling or chatting with Xbox Support to see what they can do and if they can get a replacement controller for you. Unfortunately your issues with the controller don't sound like anything that has a quick do-it-yourself fix. Hopefully Xbox Support can help you out with replacing it!

Sorry that this couldn't be more help!

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