Controller only works with USB connection

Maybe there is something i did wrong, but for some reason, the controller only seems to work when plugged in via USB. I have no way of testing another controller at this point but I'm not sure if i'm doing something wrong. Is anyone else having this problem? Thank you.

 

Question Info


Last updated July 4, 2018 Views 10 Applies to:

Hey Objectshun, can you try to re-enroll your controller? Here are the steps.

- support.xbox.com/.../connect-a-wireless-controller

OR - support.xbox.com/.../wireless-controller-disconnects

If this doesn't work out for you, it may need to be replaced unless you can verify it happens with multiple controllers.

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I don't believe it is the controller at fault.  I have the same issue where the controller can be paired but it won't stay connected for more than 30 seconds or so at a time.  I have 2 controllers and used 4 sets of fresh batteries.  I tried with and without Kinect enabled.  I think the odds of having 2 controllers (a day one and separate unit) both fail to be far less likely that the wireless transmitter on the console being faulty or interfered with somehow.

Using a USB cable on the other hand works perfectly.

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Same problem, need an answer.

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