Controller keeps disconnecting whlie the console is shut.

Hi,

Been having issues with my controller for the past few months. Whenever I turn off my console for more than about 3 hours, my controller gets unpaired from the console. When I try to re-pair the controller with the console it consists to stay unpaired. To fix it, I hold the power button on the console for 10 seconds. Then, I power it back on and the controller is paired without me trying to do so. Basically, the controller does not maintain connection with the console. The controller is new, has a fresh battery pack, and I have never dropped it down or hit it. Is there any solution that someone can offer?

Thanks.

 

Question Info


Last updated July 4, 2018 Views 1 Applies to: