Controller just stopped working ...

To whoever can help ... So basically I would like to know why my Xbox one controller just turned off and stopped working mid game .

The controller is fairly new got it about 2 months ago and I've tried everything. New batteries, I even have a plug and play rechargeable pack, went out and got new batteries and nothing no light just a dead controller. If anybody has answers or any ideas to a solution please let me know thanks ... Gtag : Stronger2126

 

Question Info


Last updated July 4, 2018 Views 18 Applies to:

Stronger 2126,

 Sounds like you may have a fault controller if you've already tried battery pack and batteries. There's nothing you can really swap from another controller as a test. However, being that the controller is not older than 90 days, it should be under warranty and you should be able to a replacement via https://myservice.xbox.com/.

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