Controller broke: L doesn' stay centered and doesn't transmit the movements properly

Hi, my Controller broke and I'd like to send it in for repair.

(Guess it fell one time too often and now L doesn't respond properly.)

But I fail at registering it, also I don't know where to send it. I'm from Germany by the way. Could you please help me? :)

 

Question Info


Last updated July 4, 2018 Views 0 Applies to:

Contact customer support:

support.xbox.com/.../xbox-one on the page bottom is a button called "contact" there you can choose between livechat and phone support.

myservice.xbox.com/.../Welcome.aspx

Here is your controlcenter where you can register your console and swap out accesoires.

Hope this will help :)

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If it is out of warranty then it would probably be faster and the same or less expense just to purchase another one.  Good Luck!

Also, if it is damaged and not a manufacturing issue they won't replace it under warranty anyway.

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