Controller analog stick grinds at certain spots? And other problems

So I have 2 controllers for my xbox one. My first one from the console now grinds when I put the analog is dreadfully awful. My second controller on the xbox button has its light not working in the majority of the controller...Can i get new controllers? This is ridiclous for a $500 console. Besides that though I am enjoying the Xbox one


Question Info

Last updated July 4, 2018 Views 1 Applies to:

Hi gotsupermilk,

Depending on retailer policy, you can try returning it for an exchange, or you can order a new controller from Microsoft at

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.