Controller analog stick grinds at certain spots? And other problems

So I have 2 controllers for my xbox one. My first one from the console now grinds when I put the analog up...it is dreadfully awful. My second controller on the xbox button has its light not working in the majority of the controller...Can i get new controllers? This is ridiclous for a $500 console. Besides that though I am enjoying the Xbox one

 

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Last updated July 4, 2018 Views 1 Applies to:

Hi gotsupermilk,

Depending on retailer policy, you can try returning it for an exchange, or you can order a new controller from Microsoft at http://myservice.xbox.com

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