i am a happy xbox one owner but i have two problems with it . my Kinect and my controler don t work anymore so i contacted the french xbox support and we opened two case for the two problems .
the problem is that Microsoft send me a ups label to send my Kinect to germany , but the support says me that they won t give me a label for the controler.and i have to send it myself to repair in CZECH Republic .
shipment from my location to czech republic is 50$ by ups . there is no way i am gonna pay for that as i am on my first year or waranty ... 50$ is almost the price of a new controler .
can you help me ?