Did you work through all of those steps in order? Can you tell us what happened every step of the way to give us a better idea of where the issue lies?
Also, are you sure that your Gold membership is expired? If so, this may have something to do with a billing issue. I suggest heading over to
commerce.microsoft.com and ensuring that your billing information is valid and up to date. If that doesn't help, I suggest using the
Contact Us page to set up a support call with a billing specialist who can look through your account and see if there are any hold-ups there.
Let us know how things go and we'll be standing by to assist. =)
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