console

fiz um pedido de um console a base de troca em 24/07/2013,ja paguei e ainda nao chegou.Ninguem no call center sabe informar o q acontece,ja estou ficando de saco cheio disso. estou com muita raiva da microsoft. Alguem pode me dar uma luz?

 

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Last updated July 5, 2018 Views 4 Applies to:

Bem vindo ao clube, o meu deu rl e solicitei substituição pela garantia antes dessa data sua e até agora nada também!

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Amigo Steamedpigeon5,

Algumas coisas são resolvidas de forma rápida e sem problemas, outras não adianta ficar falando tem que agir.

Vai no procon e rapidinho eles resolvem...

Atendimento eletrônico pela internet

www.procon.sp.gov.br

Atendimento telefônico para orientações e cadastro de reclamações fundamentadas

LIGUE 151 - de 2ª a 6ª, das 7h às 19h

Quando houver problema de fabricação do produto, o fornecedor tem 30 dias para corrigilo. Depois desse prazo, quem escolhe é o consumidor, que poderá exigir:

  • a troca do produto;
  • ou o abatimento no preço;
  • ou o dinheiro de volta, corrigido monetariamente.
Endereço do procon em são paulo
Itaquera: Av. do Contorno, 60 – Metrô Itaquera
Santo Amaro: Rua Amador Bueno, 176/258
Sé: Praça do Carmo s/ nº
Vai lá e resolve isso...


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O meu chegou antes da data prevista. Liga para o suporte.

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Eltoon7 o teu aparelho era o slim também?

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Sim

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Esse negocio de red light resolvido para os slim é só conversa!

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Cara vc pagou pelo console ou para envialo para a troca ?

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Comprei em uma loja aqui perto de casa, passou 10 meses deu rl, madei para assistência sem custos, sedex a cobrar.

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Recebi  o meu 20 dias depois do envio

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Tô sem sorte, pior que eles mandam e-mail que estão resolvendo, ligam para o meu celular e falam que estão resolvendo, por isso não fui ainda no procom. Ontem chegou pelos correios uma fonte, liguei para lá hoje eles não tem nem registro de quem enviou essa fonte e falaram que entregaram nos correios hoje o meu xbox, acho que chega na próxima semana.

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