We're excited to announce that we've fully migrated the Xbox Forums to their new home, here on the Microsoft Community forums!
As of today, going to forums.xbox.com will redirect you here to the Xbox area of the Community forums. We've moved all of your existing threads over so you can continue and start conversations with the new forums experience.
We sincerely appreciate the feedback you have provided over this transition and can't wait for you to check out the new Xbox Forums!
Only thing I can say is, was it bought used? If so, that's probably why they sold it, knowing it would soon get banned after something they may have done to it. I might not have been banned of that moment,but then could be now due to whatever an old owner
did. That would be my only idea as to why it could have been banned un-knowingly. If you bought it new, then I'd contact support. Anyways,Good luck!