Console turning off (@dashboard & ingame)

Hi,


it's been a while since the last time I played a game on my Xbox360 (about 6 months or so). Today I wanted to but after the WL-Update for Bayonetta the console turned itself off and I couldn't turn it on again -> Nothing was happening when I pressed the eject button/ power button / Xbox-button on the controller. All cables are in place and seem to work... After 5-10 minutes the xbox turned on by itself and seemed to be working properly - but after 30 secs in the game menu the console turned off again. 5-10 minutes later the console started itself but turned off after 10 minutes in the dashboard.

The light on the psu glows orange (standy) and green (console running) but turns completly off when the xbox shuts itself down.


Could you tell me where the problem is located? Thank you!

Tobakus

 

Question Info


Last updated July 4, 2018 Views 5 Applies to:
Answer

Hi Tobakus!

It sounds like you may need to replace the PSU.  Initially I thought your console was overheating until you mentioned that the light turns off when the console is off.  After some investigating I found this LINK.  The most important thing that it states I will copy/paste below:

Flashing orange, solid red, or no light: Your power supply may need to be replaced. Try the following solutions:

  1. Try plugging your console’s power supply into a different electrical outlet. Do not use a surge protector.
  2. If the power supply light is solid red or flashing orange, unplug the power supply and let it cool for 30 minutes. Then, plug the power supply back into the outlet.

Replace the power supply

If your power supply light is still flashing orange or solid red or is unlit, your power supply needs to be replaced. You can order a replacement Xbox 360 power supply from the Xbox Online Service Center. Console registration is required to replace the power supply under warranty (the power supply warranty is the same as your console warranty).

I hope this helped you out and would like to know how this is resolved if you would keep us posted.  Best, BOM

-BOM

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