console power supply

my xbox shuts down every few minutes, power supply shows a red light, lasts longer when a fan is used to keep power supply cool, how can i talk to a live person from xbox now!!!

 

Question Info


Last updated July 4, 2018 Views 0 Applies to:

Hi there Smashed!

The first thing I would like you to check out, if you haven't already, is the Finding the best location for your Xbox 360 console article.

If you have already tried those steps, I would suggest setting up a repair for your console, as it could be a hardware issue. You can follow the steps in the How to get your Xbox product repaired article if you need help setting that up.

Let us know if you need any more help! 

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or you can go here http://support.xbox.com/en-US/

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You might want to try moving your power supply to a well-ventilated area, specifically off of carpet (if it happens to be on carpet).

As for contacting support: 1-800-469-9269 is the US number. If you need another number, please reply.

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