My console (Xbox 360) was hacked 11:00 pm December 29th. I already called support and he tried to help. I was finally able to connect back to the internet 3 hours later. I was 'booted offline'
I was asked in a chat on Xbox live with one of my live friends. He asked me "Do you know what booted offline is?" I said no he asked "Do you want to find out?" I said no again. The listed the city and state I lived in, then my internet provider before I was quickly kicked offline. I couldn't even connect to my internet off of my laptop. Once I was able to connect I filed a complaint on him, and unfriend him. I was told to post them on a forum to get your guys attention by the guy that helped me when I called support.
Hope you guys do something about him.