Console froze during a game, now freezes at start up, PLEASE HELP !!!

During an online game of madden 25 i paused the game to make a change. As I was going threw the menu, the game froze. I then turned off my xbox then turned it back on. After I turned it back on, it froze time and time again at the xbox logo and before i could even sign in. I followed the support steps, step by step. unplugged everything, cleaned it all, took the hard drive out and it still freezes at the start up. I have no idea what to do or what caused this to happen. Anyone that can help that would be a great help..and i will reply if anyone as any questions for me that will help with the problem

 

Question Info


Last updated July 4, 2018 Views 0 Applies to:

If it freezes without the HDD attached and you cannot even get to the dashboard it's time to request a repair from the service center.

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

I'm not sure if thats an option for me simply because of the timing, i planned on buying the new xbox one and just cant spend any extra one this one. is there anything else i could do besides that ? and thanks for answering

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

Not really.It does sound like your console needs repairing,especially if it's freezing without the hard drive connected.

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

I understand the suggestion, just dont understand what happened. i also just dont think its smart to spend 100 dollars or however much it takes when the new xbox is two months away, just really frustrating

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

There will be support for the 360 for some time to come. Just because there is a new system coming out does not mean the 360 does not have any value left. Personally, I think its worth it, but you have to decide that for yourself.

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

This problem happen to me on medal of honor war fighter I had to switch profiles and then it worked but I had to start the campaign all over again.  

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.