console freezing

My console freezes when I try to go from a game to the dashboard, or from any app to another app or console. Also none of the kinect labs gadgets will work. It instantly freezes. I don't really want to send my console in, I need help.

 

Question Info


Last updated July 4, 2018 Views 2 Applies to:

My console freezes.

If the steps in the post do not resolve this the post also contains a link to further troubleshooting steps.

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

Please seriously look at this, cause I've been a die-hard Final Fantasy XI player for over 7 yrs. The new Seekers of Adoulin expansion offers all the latest needed gear for the events it has included also. These events can get over 200-300 players battling monsters in  a zone at a time. This causes me to "freeze" causing me to power down my console, power on, login all the way back into game (5 min process), and if its at the end of a 3-5 hr battle, I get NO loot from it, NO credit for the kill, NO gear......making participating in these events very risky! I think after the thousands of dollars I alone have invested into ur products (atleast 5k) ......I would really like this issue resolved. Please help solve this! Thank you!!

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

Mailman,

You may want to create your own thread about this, mainly because this thread is over 2 years old. And if you create your own thread your issue will likely be looked at and hopefully resolved quicker :). 

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

Thanks Grey! =)

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

Anytime buddy :). 

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.