Console freezing

So I got latest update my xbox slim, after it restarted the tv would flash pixels and my xbox would freeze, now every time in start it up it freezes while loading the dashboard!!! Then after I turn it off and on It will ask me to update again then do the exact same thing!! Someone help me D:
 

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Last updated July 4, 2018 Views 4 Applies to:

sounds like the hard drive might be failing / the latest update has failed.

if your Xbox has a hard drive remove it - then turn on Xbox and see if it will boot up properly.

if that boots up fine - turn off and re install the hard drive - if you can boot up with out being connected to live and run the clear system cache - support.xbox.com/.../clear-system-cache

then reboot and try connecting to live it may ask to redownload the update and hopefully work.

if not

you may need to send your xbox off to be repaired could be faulty hard drive or a software/firmware issue with the xbox

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I did it, it said made me restart my console, now I have to update it again!

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Hey there TREESTAR,

Sorry to hear you're having issues with your console.

Just to double check, have you tried the steps in our sticky thread for Issues Downloading or Installing System Updates?


If you have tried all of those, including a rollback, then I'm sorry to say but Drabz may be correct, it sounds like you will want to send your console in for a repair.

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