Console freezes when I try to access the game library or try to start a game

I bought a new xbox360 an recovered my gametag, and now my console freeze everytime i go to game library

 

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Last updated July 4, 2018 Views 1 Applies to:

I have tried all that but nothing worked. I have resolved the problem by using this fix support.microsoft.com/.../en-us.

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I would suggest deleting\recovering your gamertag again, as that seems to be what the root of the issue is. If that does not correct the issue, go to system settings> memory> Press the Y button> clear system cache. This will not delete any saved games or data, it will simply help your console by clearing the junk that gathers over the course of you playing games. Additionally, check over your memory, look n all of your storage spaces and see if any content is corrupted. If everything checks out okay, and the issue persists, contact xbox support.

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