Console cant connect to live

My console connects to internet ,but not to XBOX LIVE

 

Question Info


Last updated July 4, 2018 Views 3 Applies to:

Hey there Ratedgold!
Do you receive any error message if you run "Test Xbox LIVE Connection"?

 

  • Turn on your console, press the Guide button on your controller, go to Settings, and select System Settings.
  • Select Network Settings.
  • Select Wired Network or the name of your wireless network, if you are prompted to do so.
  • Select Test Xbox LIVE Connection.

 

Restart your network devices.

 

  • Turn off your Xbox 360 console and all network hardware (for example, your modem and router).
  • Wait one minute.
  • Turn on your modem and wait for it to come back online (one more minute).
  • Turn on the next piece of hardware (for example, the router), and wait another minute.

 

Reset network settings back to default.
Note Before you reset the Xbox 360 console’s network settings, make sure that you write down the current settings in case you have to restore them later.

 

  • Turn off your Xbox 360 console.
  • Wireless connection only: Unplug the Xbox 360 Wireless Networking Adapter from the USB port (if applicable).
  • Turn on your console.
  • Press the Guide button on your controller, go to Settings, and then select System Settings.
  • Select Network Settings.
  • Select Wired Network or the name of your wireless network, if you are prompted to do so.
  • Select Configure Network.
  • On the Additional Settings tab, select Restore to Factory Defaults.

 

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Thanks!

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