Console being Banned while playing Horde 2.0 with my brother

I was playing Horde 2.0 with my brother, online with my brother and my mates and then suddenly the xbox disconnected from live.

I then tried too reconnect and it stated the console had been banned.

I have been given no reason why, and I find this completely unexceptable.

I brought the console 13 months ago, and have never done anything wrong with my account and only ever cleaned the console.

This needs too be sorted out asap, and all the other gamers.

 

Question Info


Last updated July 4, 2018 Views 5 Applies to:

Its possible that if you bought it used, the previous owner did some modding or something.

Microsoft RARELY, if ever, bans by accident/for no reason.

99.9% of the people that post on the forums saying they did nothing wrong, have actually done something.

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If your console has been banned, there is no recourse as the message says on the console. Your Gamertag most likely is just fine.

An unauthorized repair of the console can lead to this, someone in the past could have modded or had an unauthorized repair. Also, if there was any loose cables from someone messing around inside the case can cause this. If the console was ever used for any fraudulent activitys can lead to this. If you replaced the hard drive with a non-microsoft xbox 360 hard drive can lead to this.

Just a few examples but other then that, the forums is not the place to take your banned console, you should be looking to find out what the previous owner had done with the console

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I agree with Hunter. It is possible to have bought a modded console then it get detected when you bought it. That's why I buy all consoles new out of the box.

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Did you buy the console new or used?

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Enforcement actions are not up for discussion on the Support forums. You can post in the forum titled "my account was suspended from LIVE" or refer to our page on Console Suspensions for more information. 

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