My boys (ages 12, 10, and 7) have been playing on xbox live, halo reach and mw2. One day they could play and the next they get a message that the console has been banned. I was told from customer service at xbox that i should have received an email or message about this, which we didn't get unless it went to junk mail. As a parent i've talked with them about who they have been playing with and what they have been doing and can't understand what they've done that would cause the console to be banned. I always tell them not to accept invites from people they dont know and they say they haven't. I'd like to get some info from someone that could help me understand why my console has been banned.