Console banned

Hi,

My son's console is banned. He hasn't modded his console or played pirated games Help!

 

Question Info


Last updated July 4, 2018 Views 4 Applies to:

The console ban FAQ - www.xbox.com/.../consoleban - Console bans don't begin or end with console mods or piracy.

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

Ok, first you may need to ask your son if he has joined any modded lobby's. These lobby's can get your console banned. If your console is perm-banned there is nothing you can do about that. It is all in the Terms+Use that you agree to follow when signing up for xbox live.

-TG TRYHARD

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

After talking to my son the only thing he can thing he can think of is that he let a friend recover his profile on my son's console. Is that a bannable offence?

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

Well it is not a " Bannable Offence" but if his friend had something modded on his account it could be possible that your console is Perma-Banned. I would make sure that his friend did not have anything like a modded gamer score and ETC.

-TG TRYHARD

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

As long as the profile wasn't used to do any dodgy deeds that violate the ToU then no it wouldn't be.

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

how is that helping him resolve his issues

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

the same thing happend to me.

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

Hi there! Unfortunately Support agents will not be able to help you out with this issue. The only people who deal with this type of thing is the Enforcement Staff. Depending on your issue, please refer to one of the following links. Thank you!

For account suspensions, please post in forums.xbox.com/.../41.aspx.

For console bans, please read http://xbox.com/consoleban.

For "marketplace theft" issues, please read forums.xbox.com/.../62589.aspx.

For general info on violations and penalties, please read support.xbox.com/.../terms-of-use-conduct.

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.